Frequently Asked Questions
Everything you need to know about your THAMES MMXX experience.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location but generally take 10-14 business days.
What is your return policy?
We offer a 14-day return window for all unworn items in their original packaging with tags attached. Please note that certain limited-edition releases may be final sale.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. Our garments generally follow a modern streetwear fit; we recommend sizing up if you prefer an oversized silhouette.
Are your products sustainably made?
THAMES MMXX is committed to ethical manufacturing. We work with certified factories that prioritize fair labor practices and utilize high-quality, durable materials designed to last.
Do you restock sold-out items?
To maintain exclusivity, most of our seasonal collections are limited runs and will not be restocked. However, core staples may be replenished periodically. Sign up for our newsletter for drop alerts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.